Warranty Activation

Dear Customer,
thank you for choosing a Prestige Italia saddle. All you need to do now is activate the warranty by filling in the form here below. We will send you an email confirming activation.

How to get the Care Kit for free

New Highline saddles purchased after the 1st of February 2019 will be eligible for the “Leather Care Kit Promotion.”

Fill out all parts of the enrollment form.
Please enter the 8 digit serial number and be careful that you are properly entering the requested information (see example).

Once you have completed the enrollment form, you will receive an e-mail confirming your registration.

You will be contacted, very shortly, by the retailer where you purchased the saddle, so that you can collect the Prestige care kit for free.

The promotion applies to all the following models

RENAISSANCE

  • All Models

PRESTIGE

Show Jumping / Cross-Country

  • X-PERIENCE
  • X-BREATH
  • X-BREATH CHAMPION
  • X-MEREDITH
  • X-MICHEL ROBERT
  • X-PARIS
  • PARIS CLASSIC
  • X-ADVANCED
  • X-CONTACT

Dressage

  • X-D1
  • X-HELEN
  • X-BREATH DRESSAGE
  • X-OPTIMAX
  • OPTIMAX CLASSIC
  • X-DOGE
  • DOGE CLASSIC
  • VENUS
  • VENUS BASIC
  • DENNI DRESSAGE
  • X-D2
  • XD2 FREE

Leisure Time/ Endurance/ Icelandic

  • ICELAND D1
  • X-ICELAND D1
  • DX ENDURANCE
  • VENUS VS
  • GP2 LUX
  • DENNI
  • EXPLORER 2 LUX
  • TREKKER M X-BREATH
  • TREKKER T.E. X-BREATH
  • TREKKER RR X-BREATH
  • The field must be selected

* Compulsory fields

We only use premium quality leather, treated with products of natural origin. Any marks, slight differences in tonality and slight fading are proof of this. We recommend that you clean and frequently hydrate your saddle to optimally maintain the natural characteristics of leather and prevent premature wear. For further information please visit the website's saddle care section.

Conditions of Warranty

Leather and our artisans' workmanship are covered by a 2-year warranty, under normal conditions of use. Lux and Super leather saddles come with a warranty extension ranging from 24 to 30 months. The tree comes with a lifetime warranty.

The warranty does not cover parts subject to use and problems caused by accidents, improper use or the use of unsuitable products for leather type. The warranty shall be void in case of tampering or works carried out by unauthorised saddlers.

For your own personal safety we recommend that you periodically check billet straps and replace them if necessary.