Your saddle retailer is going to contact you when your Leather Care Kit arrives after you have registered your saddle.
Under normal conditions of use, Prestige Italia saddles and accesories are covered by law by a 2-year warranty, while the tree and the stirrup bars come with a lifetime warranty.
At Prestige Italia S.p.A., we pay great attention to the repair of our saddles, following a strict internal process. We are proud to offer repair services for saddles from our production line, however, we have to make a few exceptions. In the case of out-of-catalogue saddles or saddles produced many years ago, we may not be able to carry out the repair if the necessary technical information is no longer available in our archives. In such situations, we may have to use spare parts that are similar but not identical to the originals. Our team of technical experts will carefully select the materials and parts that are closest to the original design from those currently available in production. However, it is important to emphasise that we cannot guarantee that the repair will not be visible. For this reason, we will contact you to discuss the feasibility of the repair, provide a detailed estimate and agree on a timeline. Please note that timescales may vary from our standard timelines, but we will work with you to ensure we get your full agreement before proceeding.
Please take a few minutes to fill out all parts of the enrollment form here below to register your purchase.
Please enter the serial number stamped on the saddle flap, and be careful that you are properly entering the requested information. Once you have completed the enrollment form, you will receive an e-mail confirming your registration.
All Prestige and Renaissance saddles should be cared for and maintained with high-quality products, which is why we offer a free Leather Care Kit to all customers who register them with us.
Your saddle retailer is going to contact you when your Leather Care Kit arrives after you have registered your saddle.
"*" indicates required fields